Certificate IV in Community Services (CHC42015) Course Online - TAFE Digital Skip to content Skip to page navigation

Certificate IV in Community Services

National Course Code: CHC42015

TAFE NSW Course Number: CHC42015-01V03

Nominal Hours: 645

Full Fee: $9,290
Max. Fee If Eligible For Subsidy: $2,320

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  • Nationally Recognised Training
  • Government Subsidised
  • Traineeship

Contact by Training Services NSW

If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at OTEN.

The nationally accredited Certificate IV in Community Services will help you build a career as a community services worker in the fastest growing industry in Australia. Learn skills that can be applied broadly across the community services sector, in areas like alcohol and other drugs, child protection, juvenile justice, mental health and more, and help your clients achieve their goals.


Through work placement and theory, you will learn how to:

- Build caring and supportive relationships with people accessing services, their carers and family members
- Engage in interventions
- Plan and conduct group activities
- Gain experience working within a community development strategic framework


Develop the professional and interpersonal skills needed in this sector:

- Resolve conflict and diffuse difficult situations
- Explore the issues and interests of different communities


Success in this course will provide you with:

- A nationally recognised qualification that enables you to work across the community services sector
- The foundation to continue onto higher training or a university degree

Careers you will be able to pursue include:

- Community services worker
- Health education officer
- Domestic violence officer
- Family support worker


Take your study further for more senior job opportunities:

- Diploma of Community Services
- Diploma of Alcohol and Other Drugs
- Diploma of Mental Health

If you are considering a university degree, you might like to consider:

- Bachelor of Community Services through TAFE NSW
- Bachelor of Welfare
- Bachelor of Social Work


The Community Services and Health Industries are the largest and fastest growing in Australia. Job prospects in the major cities are excellent and the same is true in rural and regional areas where there is high demand for community workers.

This is an online course. You will need to complete approximately 10 hours of online study, each week, for your enrolment duration of 18 months.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 4 hours of additional study each week outside of class hours, including independent study, research, practice, assessment preparation.

To ensure you leave us with the most up to date qualification...

If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.


There are no Training Package entry requirements for this qualification.


To be eligible for this course, you need:

- A valid Working With Children Check
- A national police check
- To be adequately fit and flexible to be able to perform CPR on the floor


There are no licensing, legislative, regulatory or certification requirements for this qualification.


Work placement is a central part of this course. It provides you with opportunities to refine your practical skills and gain authentic on-the-job experience.

You will attend a one-day workplace orientation, plus complete one of the following levels of mandatory work placement hours:

- 120 hours (15 days) of work placement - if you are already working in the industry
- 150 hours (20 days) of work placement - if you are new to the industry

TAFE NSW will arrange work placement for you. The decision on where you will be placed is guided through a nomination process of your preferred area and your personal circumstances.

If you are studying online, you are able to source your own placement, however TAFE NSW will support you through the process.


To be prepared for this course, it is recommended that you:

- Enjoy working with people and independently
- Have patience and can relate easily to people
- Have good organisation and time management skills

If you need support in preparation for study, contact us about your options.

Are there any additional entry requirements?

A number of courses may require prospective students to provide additional information such as documentation, an expression of interest, evidence that you are already employed as an apprentice, or preferred prior study (or equivalent).

There are no entry requirements for this course. For mandatory workplace requirements, see below.

To successfully complete this course, you will need:
* Access to a computer, printer and software programs.
* Reliable internet and email access.
* Access to an appropriate workplace.
* A valid Working with Children Check for work within NSW (or equivalent).

Work Placement is a requirement of this course. You will need to complete:
There are no minimum workplace hours required for this course, however to achieve competency you are required to complete a range of assessment tasks in the workplace throughout the qualification. You can either be working or volunteering in a community service, or you will need to find a suitable organisation to complete your work placement hours.
As TAFE Digital is a distance education provider, and there are no opportunities for simulated workplace situations, it is anticipated that work placement could take approximately 160 hours.

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with the teaching section when you enrol.

CHCCOM001 Provide first point of contact
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCADV001 Facilitate the interests and rights of clients
CHCCSM005 Develop, facilitate and review all aspects of case management
HLTWHS003 Maintain work health and safety
CHCCDE003 Work within a community development framework
CHCMHS001 Work with people with mental health issues
BSBWOR301 Organise personal work priorities and development
CHCCOM002 Use communication to build relationships
CHCPRP003 Reflect on and improve own professional practice
CHCAOD001 Work in an alcohol and other drugs context
CHCDIV001 Work with diverse people
HLTWHS006 Manage personal stressors in the work environment
CHCCCS004 Assess co-existing needs
CHCLEG001 Work legally and ethically

The above list includes units being offered at OTEN. If licensing in another state other than NSW is required, please check requirements with the relevant state.

You don't need to study what you already know! The skills, knowledge and experience you have gained from your previous learning, work experience and life in general may be taken into account.

To apply for recognition in one or more units you must clearly show that you have the equivalent and relevant skills, knowledge and experience of the unit or group of units.

For Credit transfer where you have completed previous studies either with TAFE NSW or with another tertiary provider complete the Enrolment Adjustment - Credit - Previous Studies form, and include any required evidence.

For Recognition of Prior Learning, attach your evidence to a completed Enrolment Adjustment – Credit – Recognition of Prior Learning (RPL) form and submit for assessment.

Send your applications to:

Email: oten.recognitionhelp@tafensw.edu.au

Post: OTEN Recognition, 51 Wentworth Road, Strathfield NSW 2135

Keep a copy of all completed forms for your records.

To find out more about Credit and to help you with your application read the Credit e-Kit for Students.

Need more help? Contact the Recognition Help Desk

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.

First qualification$1,990
Second qualification$2,320
Non-government subsidised fee$9,290

Trainees: From 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 241. For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

For full details on TAFE NSW fees and money matters please visit our Paying for Your Course page.

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

If you are interested in studying as a Trainee please call 131 601 for full details.

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