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Certificate II in Hospitality

National Course Code: SIT20316

TAFE NSW Course Number: SIT20316-01V02

The nationally accredited Certificate II in Hospitality is designed for aspiring food and beverage attendants who want to build an exciting career in the growing hospitality industry. This entry level qualification will teach you the essential hands-on skills to deliver great customer service in a variety of hospitality settings such as restaurants and cafes.

LEARN NEW SKILLS

Through theoretical and practical course work, you will learn to:

  • Work effectively in a service team
  • Interact with a variety of diverse customers
  • Identify and create solutions for issues and problems
  • Take responsibility for service outcomes
  • Provide a great customer experience

DEVELOP YOUR TALENT

Develop the attributes to get ahead in this field:

  • Ability to work under pressure
  • Effective communication skills
  • The ability to collaborate and work in a team
  • A positive can-do attitude

ACHIEVE YOUR GOALS

The Certificate II in Hospitality will equip you with:

  • A nationally recognised qualification
  • The skills to work in a variety of industry settings such as cafes, restaurants and more
  • Strong pathways into future study

Career outcomes and job roles can include:

  • Cafe attendant
  • Food and beverage attendant

GROW YOUR CAREER

Take you career further with the hospitality study pathway:

  • Certificate III in Hospitality
  • Certificate IV in Hospitality
  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management

INDUSTRY DEMAND

The hospitality industry is currently booming. Employment in the hospitality industry is expected to increase significantly in the next five years, with around 91,000 additional jobs. This course prepares you with practical and customer-focused skills to meet evolving industry demands.

Café Attendant
Catering Assistant
Bar Attendant
Porter

IS THIS COURSE RIGHT FOR YOU?

To be prepared for this course, it is recommended that you have:

  • An interest in hospitality and working in a fast-paced, shift environment
  • The ability to work in a team
  • Basic communication skills

If you need support in preparation for study, contact us about your options.

LICENSING REQUIREMENTS

Liquor and Gaming NSW regulations require you to be 18 years of age or older to obtain a competency card that allows you to work in the industry and serve or supply alcohol and/or work with gaming machines.

Study Options & Enrolment

Full Fee: $3,030 | Max. Fee If Eligible For Subsidy: $1,050
Course Information Courses available under Smart and Skilled may attract a government fee subsidy. You must meet the individual eligibility criteria to receive subsidised training for a course on the NSW Skills List.
Full Fee: $3,030 | Max. Fee If Eligible For Subsidy: $1,050
Course Information Courses available under Smart and Skilled may attract a government fee subsidy. You must meet the individual eligibility criteria to receive subsidised training for a course on the NSW Skills List.

TAFE NSW

ABN 89 755 348 137 | RTO Code 90003

Contact by Training Services NSW:
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at TAFE Digital.