Certificate II in Hospitality (SIT20316) Course Online - TAFE Digital Skip to content Skip to page navigation

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Certificate II in Hospitality

National Course Code: SIT20316

TAFE NSW Course Number: SIT20316-01V02

Nominal Hours: 295

Full Fee: $2,960
Max. Fee If Eligible For Subsidy: $1,050

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  • Nationally Recognised Training
  • Government Subsidised
  • Traineeship

Contact by Training Services NSW

If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at OTEN.

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafs, and coffee shops.

Possible job titles include:
- bar attendant
- cafe attendant
- catering assistant
- food and beverage attendant
- front office assistant
- porter
- room attendant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

To ensure you leave us with the most up to date qualification...

If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.

There are no entry requirements for this qualification.

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with the teaching section when you enrol.

Students are required to find suitable work placement/experience, or be employed within the industry. Some assessments are to be conducted in a real or simulated hospitality workplace.
You will be required to show that you can provide quality hospitality service to customers for a minimum of 12 complete service periods (shifts). A job that has involved the application of skills to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

SITHFAB002 Provide responsible service of alcohol
SITXFIN002 Interpret financial information
SITHGAM001 Provide responsible gambling services
SITXFSA001 Use hygienic practices for food safety
BSBWOR203 Work effectively with others
SITXCCS003 Interact with customers
FSKLRG11 Use routine strategies for work-related learning
SITXCOM002 Show social and cultural sensitivity
SITHIND003 Use hospitality skills effectively
SITXWHS001 Participate in safe work practices
SITHIND002 Source and use information on the hospitality industry
SITXFSA002 Participate in safe food handling practices

The above list includes units being offered at OTEN. If licensing in another state other than NSW is required, please check requirements with the relevant state.

You don't need to study what you already know! The skills, knowledge and experience you have gained from your previous learning, work experience and life in general may be taken into account.

To apply for recognition in one or more units you must clearly show that you have the equivalent and relevant skills, knowledge and experience of the unit or group of units.

For Credit transfer where you have completed previous studies either with TAFE NSW or with another tertiary provider complete the Enrolment Adjustment - Credit - Previous Studies form, and include any required evidence.

For Recognition of Prior Learning, attach your evidence to a completed Enrolment Adjustment – Credit – Recognition of Prior Learning (RPL) form and submit for assessment.

Send your applications to:

Email: oten.recognitionhelp@tafensw.edu.au

Post: OTEN Recognition, 51 Wentworth Road, Strathfield NSW 2135

Keep a copy of all completed forms for your records.

To find out more about Credit and to help you with your application read the Credit e-Kit for Students.

Need more help? Contact the Recognition Help Desk

If you require competency card/certificates an additional cost is required - RSA (SITHFAB002)- $70 Food Safety Supervisor Certificate (SITXFSA001 and SITXFSA002) -$30
All learning and assessment materials are online
Students need to complete online assessments

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.

First qualification$880
Second qualification$1,050
Concession$160
Non-government subsidised fee$2,960

Trainees: From 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 241.

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

When enrolling under a Smart and Skilled entitlement and where you are eligible for 100% credit from previous studies, your student fee contribution will be zero. However, you will be required to pay an administration fee for the production of your testamur.

For full details on TAFE NSW fees and money matters please visit our Paying for Your Course page.

To apply for this course please click on the Apply Now button. You may also apply over the phone by calling TAFE Digital on 131 241.

18OTE-002 S:20/6/2018 E:20/6/2019 D:365

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