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Certificate IV in Hospitality

National Course Code: SIT40416

TAFE NSW Course Number: SIT40416-01V01

The nationally accredited Certificate IV in Hospitality strengthens your hospitality skills and focuses on leadership, communication and customer service. You will be prepared to manage with confidence and step up to a supervisor or team leader role in the fast-paced and exciting world of hospitality.

LEARN NEW SKILLS

Through theoretical and practical course work, you will learn to:

  • Lead and manage people
  • Monitor work operations
  • Provide advice on food and beverage pairings
  • Enhance customer service experiences
  • Manage conflict in the workplace
  • Contribute to work health and safety procedures

DEVELOP YOUR TALENT

Develop the personal skills that will help you get ahead:

  • Strong communication skills
  • Advanced problem solving and decision making
  • A strong set of service values

ACHIEVE YOUR GOALS

Completing this course will provide you with:

  • A nationally recognised qualification at Certificate IV level
  • Responsible Service of Alcohol interim certificate
  • Strong pathways to continued studies to enhance your career opportunities

Career outcomes and job roles:

  • Restaurant supervisor
  • Duty manager
  • Food and beverage supervisor
  • Front office supervisor
  • Housekeeping supervisor
  • Gaming supervisor

GROW YOUR CAREER

Take your career further:

  • Diploma of Hospitality Management
  • Advanced Diploma of Hospitality Management
  • Bachelor of Business with TAFE NSW Degrees

INDUSTRY DEMAND

Employers need responsible and capable team leaders to help their workplaces function smoothly. Employment in the hospitality industry is expected to increase significantly in the five years to 2023 at 12.1% or around 91,000 additional jobs.

WORK PLACEMENT

At TAFE NSW we provide training that includes hands-on, practical experience. Work placement ensures you have the job ready skills to achieve competency in this course.

You will be required to complete a minimum of 36 service periods (shifts). Some of these service periods are scheduled as part of your course for observation and assessment of your progress.

The remaining service periods are undertaken through a TAFE NSW approved work placement, through paid work or a combination of both.

You will practice:

  • Interacting positively with multiple customers, providing quality customer service
  • Working with speed and efficiency to meet the operational needs of contemporary hospitality businesses
  • Identifying issues and problems and participating in their resolution
  • Working cooperatively as part of a team, and taking responsibility for service outcomes

TAFE NSW will work with you to secure an appropriate work placement where necessary.

BE PREPARED

To be prepared for this course, it is recommended that you have:

  • Numeracy and literacy skills at a Year 10 high school level
  • Good communication skills

Note: The NSW Liquor and Gaming regulations require you to be 18 years of age or older to obtain a competency card that allows you to serve or supply alcohol or work with gaming machines.

If you are under 18 years old, or if you need support in preparation for study, contact us about your options.

Study Options & Enrolment

Full Fee: $8,010 | Max. Fee If Eligible For Subsidy: $2,750
Course Information Courses available under Smart and Skilled may attract a government fee subsidy. You must meet the individual eligibility criteria to receive subsidised training for a course on the NSW Skills List.
Full Fee: $8,010 | Max. Fee If Eligible For Subsidy: $2,750
Course Information Courses available under Smart and Skilled may attract a government fee subsidy. You must meet the individual eligibility criteria to receive subsidised training for a course on the NSW Skills List.

TAFE NSW

ABN 89 755 348 137 | RTO Code 90003

Contact by Training Services NSW:
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at TAFE Digital.