Certificate IV in Information Technology (ICT40118) Course Online - TAFE Digital Skip to content Skip to page navigation

Certificate IV in Information Technology

National Course Code: ICT40118

TAFE NSW Course Number: ICT40118-01V01

Nominal Hours: 800

Full Fee: $8,070
Max. Fee If Eligible For Subsidy: $2,310

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  • Nationally Recognised Training
  • Government Subsidised
  • Traineeship

Contact by Training Services NSW

If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at OTEN.

The nationally recognised Certificate IV in Information Technology equips you with the technical skills to work as a computer technician or systems administrator. Become an invaluable resource in any team and use your problem solving skills to launch your career in this fast-paced industry.


Through theory and practical course work, you will learn to:

  • Identify and evaluate emerging technologies and practices
  • Provide a broad range of ICT support
  • Address cyber security requirements
  • Contribute to copyright, ethics and privacy in an ICT environment
  • Determine and confirm client business requirements
  • Implement WHS, environmental sustainability and anti-discrimination practices in a ICT workplace


Develop the personal attributes needed to get ahead:

  • Communicating successfully with clients
  • Critical thinking and problem solving skills
  • Collaborating with team members and working independently


Completing this course will provide you with:

  • A nationally accredited qualification at Certificate IV level
  • A strong study pathway to grow your career


Take your career further with a:

  • Diploma of Information Technology
  • Diploma of Information Technology Networking
  • Bachelor of Information Technology (Network Security) with a TAFE NSW Degree

Career opportunities:

  • Computer technician
  • Network operations technician
  • Client support officer (ICT)
  • Technical officer (ICT)
  • Software support technician


Ongoing change and the evolution of technology means that demand for ICT job roles will continue to rise. Employment of ICT technicians is forecast to increase by 18.5% by 2023, adding over 65,000 jobs to the Australian economy. This comprehensive course will help you fill that demand and give you a great start in tech support.


To find out more about this course, meet our teachers and receive information about enrolment and next steps, attend an information session.

Date Time Location
Monday, 13 July 2020 12.30pm https://tinyurl.com/yaemqakq


This is an online course. You will need to complete approximately 9 hours of online study, each week, for your enrolment duration of 18 months.
You can increase the hours of online study per week to complete the course sooner.

You can also expect to complete approximately 1 hours of additional study each week outside of online study hours, including private study, assignment preparation, work experience and research.

To ensure you leave us with the most up to date qualification...

If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.


TAFE NSW offers the Certificate IV in Information Technology as either a traineeship or non-traineeship, so you can create career you want.


There are no entry requirements for non-trainees.


To be eligible for this course you must:

  • Be employed in the IT industry as this course is delivered in the workplace
  • Have a signed traineeship contract

Thinking about a traineeship? Enquire today.


To be prepared for this course, it is recommended that you have:

  • Good digital literacy skills
  • A general understanding of computers
  • Basic knowledge of using the internet

If you need help preparing for study, contact us about your options.

Are there any additional entry requirements?

A number of courses may require prospective students to provide additional information such as documentation, an expression of interest, evidence that you are already employed as an apprentice, or preferred prior study (or equivalent).

To successfully complete this course, you will need:

  • a current model computer running Windows 10 or Mac OSX.
  • modern Internet browser.
  • a smart phone or digital video so that you can video practical tasks for some units
  • Internet connection (ADSL or NBN recommended).

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with the teaching section when you enrol.

basic networking, ICT support, database development, programming and web development support

ICTICT408 Create technical documentation
ICTNWK405 Build a small wireless local area network
ICTSAS410 Identify and resolve client ICT problems
ICTDBS415 Build a database
ICTICT425 Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
ICTPRG405 Automate processes
ICTWEB431 Create and style simple markup language documents
ICTICT401 Determine and confirm client business requirements
ICTICT426 Identify and evaluate emerging technologies and practices
ICTSAS307 Install, configure and secure a small office or home office network
ICTICT404 Use online learning tools
ICTNWK403 Manage network and data integrity
ICTSAS308 Run standard diagnostic tests
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment
ICTPMG401 Support small scale ICT projects
ICTWEB403 Transfer content to a website using commercial packages
ICTDBS403 Create basic databases
ICTICT424 Address cyber security requirements
ICTPRG402 Apply query language
ICTWEB424 Evaluate and select a web hosting service

The above list includes units being offered at OTEN. If licensing in another state other than NSW is required, please check requirements with the relevant state.

You don't need to study what you already know! The skills, knowledge and experience you have gained from your previous learning, work experience and life in general may be taken into account.

To apply for recognition in one or more units you must clearly show that you have the equivalent and relevant skills, knowledge and experience of the unit or group of units.

For Credit transfer where you have completed previous studies either with TAFE NSW or with another tertiary provider complete the Enrolment Adjustment - Credit - Previous Studies form, and include any required evidence.

For Recognition of Prior Learning, attach your evidence to a completed Enrolment Adjustment – Credit – Recognition of Prior Learning (RPL) form and submit for assessment.

Send your applications to:

Email: oten.recognitionhelp@tafensw.edu.au

Post: OTEN Recognition, 51 Wentworth Road, Strathfield NSW 2135

Keep a copy of all completed forms for your records.

To find out more about Credit and to help you with your application read the Credit e-Kit for Students.

Need more help? Contact the Recognition Help Desk

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.

First qualification$1,980
Second qualification$2,310
Non-government subsidised fee$8,070

Trainees: From 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601.

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

For full details on TAFE NSW fees and money matters please visit our Paying for Your Course page.

Enrolling with us is easy, though the exact process does depend on your course and any prerequisites that go with it. Be sure to read all course information carefully to make sure it is the right qualification, location and study type for you. Enrol and pay online via our secure payment gateway to secure your place. As you progress through the enrolment process you will be prompted to provide additional information.

For further information or assistance, call 131 601.

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ABN 89 755 348 137 | RTO Code 90003

Contact by Training Services NSW:
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at TAFE Digital.