Certificate III in Tourism (SIT30116) Course Online - OTEN TAFE Skip to content Skip to page navigation

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Certificate III in Tourism

National Course Code: SIT30116

TAFE NSW Course Number: SIT30116-01V02

Nominal Hours: 472

Full Fee: $6,270
Max. Fee If Eligible For Subsidy: $2,550

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  • Nationally Recognised Training
  • Government Subsidised
  • Traineeship

Contact by Training Services NSW

If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at OTEN.

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Possible job titles include:
- adventure tourism guide
- attendant or senior ride operator in an attraction or theme park
- booking agent
- cellar door salesperson and guide in a winery
- customer service agent
- guide and salesperson in an Indigenous cultural centre
- inbound tour coordinator
- marine tourism guide or dive tour operator
- museum attendant
- operations consultant for a tour operator
- reservations sales agent
- sales consultant
- visitor information officer.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

To ensure you leave us with the most up to date qualification...

If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.

There are no entry requirements for this qualification.

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with the teaching section when you enrol.

SITTIND001 Source and use information on the tourism and travel industry
SITTTSL009 Process travel-related documentation
SITXWHS001 Participate in safe work practices
SITTTSL004 Provide advice on Australian destinations
SITXCCS006 Provide service to customers
SITTGDE007 Research and share general information on Australian Indigenous cultures
SITTTSL008 Book supplier products and services
SITXEBS001 Use social media in a business
SITTTSL002 Access and interpret product information
SITXCCS002 Provide visitor information
SITTTSL005 Sell tourism products and services
SITXCOM002 Show social and cultural sensitivity
FSKLRG11 Use routine strategies for work-related learning
SITTTSL007 Process reservations
SITXCOM004 Address protocol requirements

The above list includes units being offered at OTEN. If licensing in another state other than NSW is required, please check requirements with the relevant state.

You don't need to study what you already know! The skills, knowledge and experience you have gained from your previous learning, work experience and life in general may be taken into account.

To apply for recognition in one or more units you must clearly show that you have the equivalent and relevant skills, knowledge and experience of the unit or group of units.

For Credit transfer where you have completed previous studies either with TAFE NSW or with another tertiary provider complete the Enrolment Adjustment - Credit - Previous Studies form, and include any required evidence.

For Recognition of Prior Learning, attach your evidence to a completed Enrolment Adjustment – Credit – Recognition of Prior Learning (RPL) form and submit for assessment.

Send your applications to:

Email: oten.recognitionhelp@tafensw.edu.au

Post: OTEN Recognition, 51 Wentworth Road, Strathfield NSW 2135

Keep a copy of all completed forms for your records.

To find out more about Credit and to help you with your application read the Credit e-Kit for Students.

Need more help? Contact the Recognition Help Desk

completing online and written assessments.

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 241 for further information and advice.

First qualification$2,130
Second qualification$2,550
Concession$240
Non-government subsidised fee$6,270

Trainees: From 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 241.

For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

When enrolling under a Smart and Skilled entitlement and where you are eligible for 100% credit from previous studies, your student fee contribution will be zero. However, you will be required to pay an administration fee for the production of your testamur.

For full details on TAFE NSW fees and money matters please visit our Paying for Your Course page.

To enrol in this course please click on the Enrol Now button. You may also enrol over the phone by calling TAFE Digital on 131 241.

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