Certificate IV in Travel and Tourism (SIT40116) Course Online - TAFE Digital Skip to content Skip to page navigation

Certificate IV in Travel and Tourism

National Course Code: SIT40116

TAFE NSW Course Number: SIT40116-01V01

Nominal Hours: 1196

Full Fee: $8,560
Max. Fee If Eligible For Subsidy: $1,840

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  • Nationally Recognised Training
  • Government Subsidised
  • Traineeship

Contact by Training Services NSW

If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at OTEN.

Embark on a global career with our nationally accredited Certificate IV in Travel and Tourism. Learn from seasoned travel professionals about how to create life-changing experiences for your clients in this growing industry.


Through theory and practical course-work, you will learn to:

- Build customer relationships
- Operate tours
- Construct airfares
- Interpret product information
- Market travel and tourism destinations


Develop the personal qualities and skills needed to get ahead in this field:

- Communication skills to connect with clients
- Customer service, collaboration and consultation skills
- Patience and attention to detail


Completing this course will equip you with:

- National recognition as a qualified travel consultant
- Strong foundation for an exciting pathway to higher level qualifications


Continue your education adventure with further study:

- Diploma of Travel and Tourism
- Advanced Diploma of Travel and Tourism Management


Tourism is one of five key 'super-growth sectors' driving new jobs and growth in the economy over the next decade. It is a key driver of the Australian economy.

Tourism is a $100 billion industry (total revenue for the last financial year) and accounts for 10% of Australia's exports. There is an estimated shortage of 38,000 workers in this sector.


Course Sample

To ensure you leave us with the most up to date qualification...

If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.


There are no Training Package entry requirements for this qualification.


There are no TAFE NSW entry requirements for this qualification.


No licensing, legislative or certification requirements apply to this qualification.


There is no work placement requirement for this qualification.


To be prepared for this course, it is recommended that you have:

- Literacy and numeracy skills comparable to successfully completing high school

If you need support in preparation for study, contact us about your options.

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with the teaching section when you enrol.

FSKLRG11 Use routine strategies for work-related learning
SITTTSL006 Prepare quotations
SITTTSL016 Provide specialist advice on cruises
SITXFIN002 Interpret financial information
SITXWHS001 Participate in safe work practices
BSBCMM401 Make a presentation
SITTTSL005 Sell tourism products and services
SITTTSL013 Construct promotional international airfares
SITXFIN001 Process financial transactions
SITXMPR005 Participate in cooperative online marketing initiatives
SITTTSL002 Access and interpret product information
SITTTSL009 Process travel-related documentation
SITXCOM002 Show social and cultural sensitivity
SITXHRM003 Lead and manage people
SITXWHS003 Implement and monitor work health and safety practices
SITTIND001 Source and use information on the tourism and travel industry
SITTTSL008 Book supplier products and services
SITXCCS007 Enhance customer service experiences
SITXHRM001 Coach others in job skills
SITXWHS002 Identify hazards, assess and control safety risks
SITTTSL004 Provide advice on Australian destinations
SITTTSL012 Construct normal international airfares
SITXEBS001 Use social media in a business
SITXMGT001 Monitor work operations
SITTTSL003 Provide advice on international destinations
SITTTSL010 Use a computerised reservations or operations system
SITXCOM005 Manage conflict
SITXHRM006 Monitor staff performance

The above list includes units being offered at OTEN. If licensing in another state other than NSW is required, please check requirements with the relevant state.

You don't need to study what you already know! The skills, knowledge and experience you have gained from your previous learning, work experience and life in general may be taken into account.

To apply for recognition in one or more units you must clearly show that you have the equivalent and relevant skills, knowledge and experience of the unit or group of units.

For Credit transfer where you have completed previous studies either with TAFE NSW or with another tertiary provider complete the Enrolment Adjustment - Credit - Previous Studies form, and include any required evidence.

For Recognition of Prior Learning, attach your evidence to a completed Enrolment Adjustment – Credit – Recognition of Prior Learning (RPL) form and submit for assessment.

Send your applications to:

Email: oten.recognitionhelp@tafensw.edu.au

Post: OTEN Recognition, 51 Wentworth Road, Strathfield NSW 2135

Keep a copy of all completed forms for your records.

To find out more about Credit and to help you with your application read the Credit e-Kit for Students.

Need more help? Contact the Recognition Help Desk

completing online and written assessments.

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 601 for further information and advice.

First qualification$1,570
Second qualification$1,840
Non-government subsidised fee$8,560

Trainees: From 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

This training is subsidised by the NSW government under Smart and Skilled. The student fee you will need to pay, will be determined according to your personal circumstances and eligibility for a subsidised place, you may also be eligible for a concession fee, fee exemption or fee free scholarship. Payment by instalments is available.

You may continue with an enrolment into this course if you are not eligible for subsidised training, however the full training fee will be applicable. There are conditions to enrolment if you are a Temporary Visa Holder. To discuss your visa status and eligibility to enrol please phone 131 601. For further information on fees and charges please see https://www.tafensw.edu.au/get-started-at-tafe-nsw/fees-information

Please ensure you also read and understand the associated fee policies and conditions related to withdrawal from a course, applying for a refund of fees, applying for a deferral to your studies and if you are behind in payment of instalments.

For full details on TAFE NSW fees and money matters please visit our Paying for Your Course page.

To enrol in this course please click on the Enrol Now button. You may also enrol over the phone by calling TAFE Digital on 131 601.

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