The Tourism and Hospitality teaching section at OTEN delivers nationally accredited courses from the Tourism, Travel and Hospitality Training Package (SIT12) in areas such as tourism, hospitality, responsible service of alcohol and responsible conduct of gambling food hygiene and meat skills sets.
Our priority is to deliver quality learning by online learning material and tutorial sessions supported by Helpdesk support (phone and email).
Tourism and Hospitality Industries Overview
Tourism, travel and hospitality are separate industries but have such close links that they are often thought of and presented as one. The interrelationship exists because of the integrated products and services they produce, the close business-to-business relationships that exist across all three industries, the common customers they service and the sales and service staff employed, often cross industries during their career. Many skills are common across these three service industries and this Training Package provides for both specialist and generic skills development.
Tourism related industries include travel agencies and tour operator services; accommodation; cafés, restaurants and takeaway food services; pubs, clubs, bars and taverns; casinos and other gambling services; cultural services; retail; sport and recreation; transport, and education and training.
The hospitality, tourism and events industry is one of the biggest employers in Australia and across the world, and offers broadly diverse roles to choose from.
Course Information Leaflets outline the requirements for studying each course. It is important to be sure that the course is what you need to meet your personal and vocational goals. Below are links to the courses that are delivered.
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