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Open Training &
Education Network

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Support Services

Support Services

Technical Help

Accessing your DEC email account and redirecting emails to your preferred email account.

Accessing your DEC email account: read more

I'm having problems with my Student Portal password.

Password problems: read more

What are the minimum computer requirements I need to access online services for my studies?
What are the computer literacy requirements I need for my studies?

How can I purchase Microsoft Office at student rates?

Technical requirements and checklist for online students: read more

I'm having problems downloading files or assessments from the Online Learning Support (OLS) website.

Downloading files or assessments: read more

I would like to know more about my TAFE NSW online services.

Online services: read more

How do I use services on the Online Learning Support (OLS) website?

OLS guides: read more

Still need help?

If you still need help, please contact your teaching section.

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Open Training & Education Network (OTEN)

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