The Open Training and Education Network, OTEN, is the largest provider of distance education and vocational training in Australia. OTEN is part of the award winning TAFE NSW - Western Sydney Institute, national winner of the 2010 Large Training Provider and 2011 Skills for Sustainability at the Australian Training Awards.
We offer world-class distance education services and products to more than 60,000 students in over 200 TAFE NSW courses. These courses give our graduates nationally recognised qualifications through the Australian Qualifications Framework (AQF). These qualifications are highly valued by industry and the wider community both in Australia and internationally.
Our Customers - Our Priority
We continually strive to deliver the highest quality service to our students, business partners and the community. The OTEN Customer Service Charter underpins this commitment.
Our students enjoy the flexibility of being able to study when and where it suits them so that they can accommodate the demands of work and family. For those students who are highly motivated, they can accelerate their studies to achieve their qualifications faster.
Distance education is a specialised field, requiring a highly skilled, professional staff. Our dedicated staff have a wealth of knowledge and experience to effectively deliver this type of education across a range of courses to a diverse community of students. With staff maintaining their industry experience, this ensures that our courses reflect the latest industry trends and developments.
We are excited about the future of distance education in Australia. By embracing the rapid changes in technology, we will continue to play a vital role as leaders in distance education and to offer educational and training opportunities to a diverse range of students.