Certificate IV in Business Administration

This training is subsidised by the NSW Government
(TAFE NSW – Open Training and Education Network, Provider Code: 90004)
TAFE NSW Course Number: BSB40507-01V02
National Course Code: BSB40507
Training Package: BSB07 Business Services

Course description

This course aims to provide you with administrative skills and a broad knowledge base in a wide variety of administrative roles. You will be able to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. You may provide leadership and guidance to others with some limited responsibility.

In order to successfully complete this course, it is highly recommended that you have work experience, high level oral and written communication skills within an office environment, experience using office systems and experience administering projects.

We highly recommend you complete a personalised career and study profile to confirm this course is right for you, you will find the Career Voyage link under Need Help Deciding below.

To ensure you leave us with the most up to date qualification...
If during or after your enrolment, the course in which you are enrolled is updated in line with national industry standards, the Institute reserves the right to transition you into an alternate course. If this becomes necessary, the Institute will advise you of the change and the arrangements which will be available for you to complete your alternate course.

What are the entry requirements? (including Recognition of Prior Learning)

There are no entry requirements for this qualification.

Pathways into the qualification Preferred pathways for candidates considering this qualification include:

  • BSB30407 Certificate III in Business Administration or other relevant qualification/s OR
  • vocational experience in providing administrative or operational support to individuals and/or teams but without a formal business administration qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
  • Accounts Receivable Clerk
  • Accounts Payable Clerk - Clerk - Data Entry Operator - Junior Personal Assistant - Medical Records Officer - Receptionist - Office Administration Assistant - Office Administrator - Word Processing Operator.
This breadth of expertise would equate to the competencies required to undertake this qualification.

Are there any additional local entry requirements?

A number of courses may require prospective students to provide additional information such as documentation, an expression of interest, evidence that you are already employed as an apprentice, or preferred prior study (or equivalent).

Are you under 17 years of age? Before enrolling please read the NSW Department of Education and Communities - The new school leaving age. Access to Government Subsidised Training in TAFE NSW has changed please refer to the policy.

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. For more information on Credit for this course please refer to 'If you have the skills, get credit for a unit or this course' below.

Please note: Some industries have their own legislative or licensing requirements. TAFE NSW recognition does not apply to these.

Under 17 and wanting to leave school?

If you are under 17 and want to leave school, your options have been affected by a recent change in NSW law. From January 2010 you must complete Year 10 and then continue in either full-time education, training, paid employment or a combination of these options until you’re at least 17 years of age. More information about options for school students under 17 is available from the NSW Department of Education and Communities - The new school leaving age.

What kind of work could I do?

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include, accounts supervisor, executive personal assistant, office administrator, project assistant.

What further study is available once I finish this course?

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.

Graduates may progress to higher level general business qualifications, or move to a specialist qualification within the business area. The Certificate IV in Business Administration provides for progression to a range of careers in the business sector.

Pathway to university or higher education

Thinking of studying next year? Not sure if you should go to TAFE or uni? Let us help you decide. At TAFE NSW - Western Sydney Institute we offer you the flexibility to fast-forward your career with Pathways.

Choosing to study at TAFE before going on to uni can see you graduating and entering a competitive workforce sooner — and not with one, but two, nationally recognised qualifications! For more information visit

What are the units I am required to complete?

  • BSBADM405B – Organise meetings
  • BSBADM406B – Organise business travel
  • BSBCMM401A – Make a presentation
  • BSBCUS401B – Coordinate implementation of customer service strategies
  • BSBFIA302A – Process payroll
  • BSBITU303A – Design and produce text documents
  • BSBITU304A – Produce spreadsheets
  • BSBITU401A – Design and develop complex text documents
  • BSBITU402A – Develop and use complex spreadsheets
  • BSBLED401A – Develop teams and individuals
  • BSBWOR404B – Develop work priorities
  • BSBWRT401A – Write complex documents

The above list includes units being offered at OTEN and that are required to complete this qualification. Other TAFE NSW colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.

If you have the skills, get credit for a unit or this course!

You don't need to study what you already know! The skills, knowledge and experience you have gained from your previous learning, work experience and life in general may be taken into account.

To apply for recognition in one or more units you must clearly show that you have the equivalent and relevant skills, knowledge and experience of the unit or group of units.

For Credit transfer where you have completed previous studies either with TAFE NSW or with another tertiary provider complete the Enrolment Adjustment - Credit – Previous Studies form, and include any required evidence. Submit these documents to your teaching section via OTEN.

For Recognition of Prior Learning, look through the relevant unit of competency forms below. Attach your evidence to a completed yellow Enrolment Adjustment – Credit – Recognition of Prior Learning (RPL) form and submit to OTEN for assessment. Keep a copy of all completed forms for your records.

Recognition for Unit of Competency forms

Do I need additional resources to study this course?

You will require:

• Regular access to an IBM compatible computer with up-to-date virus protection
• Access to a printer
• Windows 7 or higher
• CD/DVD drive
• Email and internet access
• Microsoft Office Professional 2007 or 2010

Your learning materials will be provided in:

•Online Learning Support site (OLS)

This qualification is completed by:

• assignment work.

How much is the course?

Smart and Skilled Student Fees

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 131 870 for further information and advice.

First qualification$1570
Second qualification$1830

Important changes to TAFE NSW fees for 2015
From 1 January 2015 the NSW Government will be introducing changes to how students access government subsidised training in NSW. These changes are part of the Smart and Skilled reform of the NSW vocational education and training system and affect all new and continuing students. It covers all qualification levels Certificate II to Advanced Diploma, selected Foundation Skills courses at Certificate I and II levels, all apprenticeships and selected traineeships. For more information and how this may affect the fees you pay please visit

For full details on TAFE NSW fees please visit our Fees and Financial Assistance page.

I would like to talk to someone before I enrol

OTEN Customer Service 1300 362 346

We are committed to enhancing all students' prospects to reach their potential and achieve a positive future. We recognise that for some students additional support services are fundamental to ensure success. We have the following expert support services available at each College which you may access by calling (02) 9715 8446 or 1300 655 993 to make an appointment: Counselling and Career Development, Disability, Aboriginal, Multicultural, Outreach, Adult Basic Education and Open Learning Centre Support Services.

Need help deciding?

Our free online career and study planning tool can help.

You will receive a personalised career and study profile based on your responses. If you would like to discuss your results in person, please contact our Counselling and Career Development Unit by calling 1300 655 993 or 02 9715 8446. To get started click the link below:

Not sure what to study? Complete your FREE personal Career Profile

Unique Student Identifier (USI)

From 1 January 2015, all students participating in Nationally Recognised Training in Australia will need to have a Unique Student Identifier, or USI.

This includes students completing an apprenticeship, skill set, certificate or diploma course.

A USI gives you access to your online USI account and will contain all of your nationally recognised training records and results from 1 January 2015 onwards. Your results will be available in your USI account in 2016.

When applying for a job or enrolling in further study, you will often need to provide your training records and results. One of the main benefits of the USI is that you will have easy access to your training records and results throughout your life.

How to get a USI

It is free and easy for you to create your own USI online at Your local Customer Service office can also provide further information and assistance. If you already have your USI you can enrol with TAFE WSI.

Further study options

How do I enrol?

To apply for this course please click on the Make an application button below.

Make an application